Have a question? We've got answers!

With FlipSwitch, you have full control over your online store. That is powerful...but it can also seem a bit overwhelming at first. That's why we've put together some helpful videos and tutorials to help with your most common questions.

And of course, you can reach out to our team directly if you can't find what you're looking for here.

Intitial Store Setup/Getting To Know Your Store

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FAQ

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If we haven't built your website, we are unable to add the store to your site for you. You can simply make a separate tab on your main site and link to your custom store. We're here if you have questions on how to do this, so don't be afraid to reach out!

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Because we were given the incorrect address and paid to ship out the item, we unfortunately have to you send an invoice to ship out the item a second time. We're billed whenever an item is shipped out, regardless if the item is returned to us or not. Everytime we have to print a new shipping label, we have to pay for it again.

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We use Flat Rate shipping for everything, and shipping cost will decrease based on the amount of items that are being shipped. Shipping costs are as follows:

Shirts: $3.99
Hoodies, Jackets, Pants: $6.99
Hats: $3.99
Backpacks: $9.99
Drinkware/Mugs: $6.99
Stickers: $3.25



Still can't find what you're looking for? send us an email. We're here to help!

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